FAQ
Depending your order and location and inventory levels, delivery times may vary. If bikes are in stock we will ship within 3 business days. Delivery can take anywhere from 1 day to 3 weeks depending on your location. These times may vary slightly depending on seasonal busy periods such as Christmas or uncontrolled events such as customs clearance clearance procedures.
Stealth Electric bikes has no control over customs procedures in foreign countries.
When your bike arrives, it is your responsibility to communicate with your local transport company to organise an appropriate delivery date and time. Signature and ID is required at delivery.
It is your responsibility to cover tax, duties and fees that your local customs office may charge. When placing your order, you agree to pay your local customs agent directly for these costs.
Tracking Numbers will be supplied where applicable.
If parts are in stock, we will ship within 3 business days. If parts are not in stock, your sales agent will discuss delivery times with you when ordering.
For international orders we use DHL express which has a standard delivery time of 3 business days door to door. Tracking Numbers will be supplied where applicable. We do not lower the value on international packages and you are required to cover any additional tax, duties and fees your local customs office may charge. It is your responsibility to pay your local customs agent direct for these costs.
In Australia we use the most appropriate shipping method for the size of your package, this could take anywhere from one day to one week to arrive once shipped.
Busy periods and holidays including Christmas shutdown may affect delivery times.
Tracking will be provided where available.